Right of withdrawal pursuant to articles 52 et seq. of the Consumer Code
According to the art. 52 of the Consumer Code, you have the right to withdraw from the contract
concluded with the Seller, without any penalty and without specifying the reason, within fourteen
(14) days, starting from the day of receipt of the products purchased on
www.CheckItalianArticlesOut.com. In some specific cases, duly reported in the Right of
Withdrawal section, it will be possible to change the chosen item with another.
To withdraw from the contract you can use, in accordance with art. 54 of the Consumer Code: i)
use of the return form (in accordance with the standard form pursuant to art. 49, paragraph 4 of
the Consumer Code) to be completed and sent via email to the address
Once the appropriate form has been received by e-mail, the Seller will send you confirmation by e-
mail of receipt of the request for withdrawal.
If, on the other hand, you choose to send another declaration of withdrawal, the burden of
proving the correct and timely exercise of the right of withdrawal will fall on you.
Once the withdrawal from the contract has been exercised, you will have to return the products to
the Seller by delivering them to the courier for shipment within fourteen (14) days from when you
notified the Seller of your decision to withdraw from the contract.
The only expenses at your expense are those of returning the purchased products, unless the
Seller has expressly exempted you from such expenses at the time of purchase and the further
condition that you use the forwarding agent indicated by the Seller in the Return Form.
However, by using the courier indicated by the Seller in the Return Form, you will not have to pay
the costs of returning the purchased products yourself. The payment of the costs of returning the
purchased products will be made, on your behalf, directly by the Seller, who will therefore free
you from any obligation to pay to the shipper. The Seller, for the payment of the return, will
withhold a lump sum from the refund equal to the standard shipping cost of the products
purchased. Furthermore, from the time of delivery of the purchased products to the shipping
agent indicated by the Seller in the Return Form, the Seller exempts you from any liability in the
event of loss or damage to the products during transport.
The Right of Withdrawal – in addition to compliance with the terms and conditions set out in
articles 52 et seq. of the Consumer Code, described in paragraphs 8.1, 8.2, 8.3 and 8.4 – is
considered exercised correctly if the following conditions are also fully observed:
a. the Return Form sent directly by email to the address firstname.lastname@example.org
must be correctly filled in and sent to the Seller within fourteen (14) days of receipt of the
b. the products must not have been used, worn, washed;
c. the identification tag must still be attached to the products with the disposable seal, which is an
integral part of the goods;
d. the products must be returned in their original packaging (in the case of products with a closed
box, the packaging must be sealed as originally; if you want to return a kit, you must return all the
items that compose it);
is. returned products must be delivered to the shipper within fourteen (14) days from when you
notified the Seller of your decision to withdraw from the contract;
f. the products must not be damaged.
If the Right of Withdrawal is exercised in accordance with the methods and terms indicated in this
paragraph 8, the Seller shall reimburse any sums already collected for the purchase of the
products according to the methods and terms provided.
The sums will be reimbursed to you in the shortest possible time and, in any case, within fourteen
(14) days from the date on which the Seller returned in possession of the goods sold, was able to
verify the conditions.
The reimbursement procedures will be activated, once the correct execution of the above terms
and conditions has been verified, as indicated in paragraph 9.
If the procedures and terms for the exercise of your right of withdrawal, as per letters a), e) and f)
of the previous paragraph 7 are not respected, you will not be entitled to reimbursement of the
sums already paid to the Seller. Within 14 days of sending the e-mail with which you will be
notified of the non-acceptance of the return, you can choose to get back, at your expense, the
products in the state in which they were returned to the Seller, notifying the Seller, according to
the modalities that will be communicated to you. Otherwise, the Seller may retain the products, in
addition to the sums already paid for their purchase.
If the conditions set out in letters b), c) and d) of the previous paragraph 7 are not respected, you
will not be entitled to the full reimbursement of the sums already paid to the Seller. In fact, you
will be responsible for the decrease in value of the returned products, resulting from a different
use than the one needed in order to allow you to ascertain the nature, characteristics and
functioning of the products themselves. In this case, a percentage of between 10 and 90 percent
of the sums paid by you to the Seller for the purchase of returned products will be deducted from
the reimbursement, according to what will be specifically communicated to you by e-mail by the
Within 14 days from the sending of the e-mail with which the sum deducted from the refund will
be communicated, you can choose to get back, at your expense, the products in the state in which
they were returned to the Seller, notifying the Seller, according to the modalities that will be
communicated to you. Otherwise, the Seller may retain the products and an amount
corresponding to the percentage deducted from the refund.
Refund times and methods
After returning the products, the Seller will make the necessary checks relating to their
compliance with the conditions and terms indicated in paragraph 8. In the event that the checks
are successfully concluded, the Seller will send you the relative confirmation by e-mail of the
acceptance of the returned products and provide for the reimbursement. In the event that the
checks are not completed successfully, the Seller will notify you via e-mail of the existence of a
decrease in the value of the returned products, deriving from your failure to comply with the
conditions referred to in letters b) c) and d) of the previous paragraph 8.3. At the same time the
Seller will also inform you of the amount that will be deducted from the amounts you paid for the
purchase of the returned products and to make the partial refund; without prejudice,
alternatively, to the possibility of regaining, at your expense, the products in the state in which
they were returned to the Seller, in accordance with the provisions of paragraph 8.10 above.
Whatever method of payment you use, the full or partial reimbursement is activated by the Seller
pursuant to Article 56, paragraph I of the Consumer Code, in the shortest possible time and in any
case within fourteen (14) days from the date in which the Seller has returned to possession of the
goods and in any case subject to verification of the correct execution of your right of withdrawal
and verification of the returned products.
The Seller makes the refund using the same means of payment as you used to purchase the
returned products, unless you have expressly agreed with the Seller to use a different means of
payment and on condition that you do not incur any costs further as a result of the repayment. If
there is no correspondence between the recipient of the products indicated in the order form and
those who have paid the sums due for their purchase, the reimbursement of the sums, in case of
exercise of the right of withdrawal, will be executed by the Seller, in in any case, against the
person who made the payment.
The Seller indicates which courier to return the products the DHL courier, using the pre-printed
adhesive label attached to the package containing the products, you can return the products to
the Seller, without paying the necessary expenses. According to the methods and terms provided
for the exercise of the right of withdrawal, this method allows the Seller to directly pay, on your
behalf, the costs of returning the purchased products, freeing you from any obligation to pay to
the shipper. The Seller, for the payment of the return, will withhold a lump sum from the refund
equal to the standard shipping cost of the products purchased. This method also makes it possible
to check, at any time, where each package is, freeing you from any liability in the event of loss or
damage to the products during transport.